Terms of Use

1. Who can use the Service

• You must be 18 or older. The Service is not for anyone under 18.
• When you sign up you enter your date of birth once. It cannot be changed afterwards. If it shows you are under 18, you cannot continue and your email address and device are blocked from creating a new account for 30 days.
• After the 30 days you can only continue through the third-party age verification step, not by entering a different date.
• We may ask you to verify your age again at any time. If we have reason to believe a user is under 18, we will suspend the account and delete it.
• Giving false information about your age is a breach of these terms and can lead to suspension or termination.

2. Your account

• You can sign in with a Google account or with a one-time sign-in link sent to your email address. Keep access to that email address secure.
• One person, one account. Do not share your account and do not create accounts to get around a suspension.
• You are responsible for what happens on your account. Tell us at [CONTACT EMAIL] straight away if you think someone else is using it.

3. AI characters

• All characters are fictional AI characters. They are not real people, and their names, photos and histories are invented.
• Characters are not doctors, therapists, lawyers, financial advisers or any other professional. Do not rely on them for medical, legal or financial advice, or for emergency help.
• Every chat is labelled as an AI chat. If you sincerely ask a character whether they are a real person, the character will tell you they are an AI.
• AI replies can be wrong, out of date or unsuitable. Use your own judgement.
• Characters must not be used to depict or target real people. Do not upload images of real people for a character to use.

4. Content and conduct

The Service is for romance, flirting and companionship. It does not allow explicit sexual content, and we check every reply before you see it. You must not try to make characters produce sexual content, content involving minors, illegal content or content that promotes harm. Full rules are in our Community rules.

You must not:

• harass, threaten or abuse other people, including staff;
• share personal data about other people, or try to identify real people through the Service;
• use automated tools, scrapers or bots to access or use the Service;
• try to reverse engineer, break or overload the Service, or get around its limits, spend caps or age checks;
• misuse the report button, for example by filing reports in bad faith.

Do not send us or the characters passwords, bank or card details, identity numbers or your address. Characters will never ask for these, and you should not offer them.

5. Gems and other virtual items

• Gems are a virtual currency that unlocks features in the Service, such as Super Likes, messages after your free daily allowance, and reviving a character who has left.
• Gems have no cash value. They cannot be sold, exchanged, transferred or redeemed for money, and they are not property of yours outside the Service.
• Gems are credited to your account when a payment succeeds. We may change the number of gems a feature costs; changes apply from the time we publish them.
• Gem packs are digital content and are not refundable, except where the law requires a refund or where we agree one. If we refund a payment, we remove the gems that were credited for it. If that leaves a negative balance, you cannot use gems until your balance is positive again.

Right of withdrawal (EU and UK consumers) [TO BE CONFIRMED BY A LAWYER]. If you live in the EU or UK you normally have 14 days to withdraw from a purchase. For digital content such as gems, that right ends once the gems are delivered, as long as you asked us to start delivery straight away and confirmed that you lose the right when delivery starts. Our checkout will ask you for both confirmations before you pay. Until that step is in place, do not rely on this section.

6. VIP subscription

• VIP is a monthly or yearly subscription that gives higher fair-use daily message limits and gems with each payment. The price and billing interval are shown before you pay.
• The subscription renews automatically until you cancel. Each renewal is charged to the payment method you gave at checkout.
• You can cancel at any time, from the VIP section of the app or by emailing us. Cancellation takes effect at the end of the period you have already paid for. We do not give partial refunds for unused time, except where the law requires them.
• We may change VIP prices or limits. For a price increase we will tell you in advance, and you can cancel before it applies.
• Yearly plans follow the same rules, with the renewal once a year.

7. Payments and tax

Prices are shown in US dollars. Payments will be made with cryptocurrency and Telegram Stars through third-party payment providers, which are not yet available, so purchases are not open today. We do not store your card details or wallet keys. Taxes such as VAT, where they apply, are shown before you pay. [CONFIRM TAX TREATMENT WITH YOUR ACCOUNTANT.]

8. Availability and countries

The Service is not available in every country. We may refuse sign-up, checkout or AI chat where a country is blocked for legal or safety reasons. [COUNTRY LIST: client to confirm.]

9. Suspension and termination

• We may suspend or end your access if you break these terms, the Community rules or the law, if we need to for safety, or if we are required to by a court or regulator.
• For serious or repeated breaches we may end the account without a warning. Gems on an account ended for a breach are not refunded.
• You can stop using the Service at any time and delete your account in Settings > Privacy. Deletion works as described in our Privacy Policy. Deleting your account does not cancel a VIP subscription at the payment provider, so cancel it there first.

10. Our content and your content

We own the Service, its software, the character designs and the text of the characters. We give you a personal, non-transferable licence to use them for your own private, non-commercial use. You keep the rights to the messages you write. You allow us to store and process them to run the Service, as the Privacy Policy describes.

11. Disclaimers

The Service is provided as is and as available. We do not promise that it will be uninterrupted, error-free or that any particular character will be available. The Service is not an emergency service. If you are in danger, contact your local emergency number. The app shows crisis resources when it detects that you may be at risk.

12. Limits of liability

To the extent the law allows, we are not liable for indirect or consequential losses, or for losses from your reliance on AI replies. Our total liability for any claim is limited to [LIABILITY CAP, e.g. amounts you paid in the last 12 months]. Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for any right you have as a consumer that cannot be limited by law.

13. Governing law

These terms are governed by the laws of Italy [TO CONFIRM]. The courts of [JURISDICTION, e.g. the courts of Milan] have jurisdiction, except where consumer law gives you the right to bring a case where you live.

14. Changes to these terms

We may update these terms. For material changes we will tell you in advance, by email or in the app [NOTICE PERIOD: e.g. 30 days]. If you do not agree, you can delete your account before the change takes effect.

15. Contact

[COMPANY LEGAL NAME], [REGISTERED ADDRESS]. Email [CONTACT EMAIL]. Privacy questions: [DPO EMAIL].